IC Markets Customer Support Team
Committed to Supporting You Every Step of the Way
At IC Markets, your satisfaction is our utmost priority. Our experienced support team is here to help with any inquiries or concerns, ensuring a seamless and successful trading journey.
Contact Us for SupportWays to Get in Touch
Live Chat
Our support team is available 24/7 through the IC Markets platform.
Join Our Community and Engage TodayEmail Support
Find clear answers to frequently asked questions. Expect a reply within one business day.
Send EmailPhone Support
Dependable assistance for urgent or complex issues. Contact us Monday to Friday, 9 AM – 6 PM (EST) at IC Markets.
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for the latest updates and support tips.
Follow UsCommunity Forum
Become part of our community, share insights, and solve common issues.
Join our exclusive network of tradersContact us at your preferred time
Live Chat
24/7
We're here to assist you at any moment
Email Support
Committed to quick assistance
Support available during working hours.
Phone Support
Achieve your financial goals with us
Support hours: 9:00 AM to 6:00 PM (GMT)
Help Center
Always available
Access support anytime at your convenience
Efficient Customer Support Platform
1. Log In
Log into your IC Markets account by visiting the IC Markets website and entering your login details.
Visit the Support Center
Access the "Help" or "Customer Support" section usually located at the bottom or top menu of the site.
1. Select Your Preferred Support Method
Opt for live chat, email, phone support, or utilize self-help resources according to your needs.
4. Provide Details
Provide your account details and specify your issue for quick resolution.
Explore a comprehensive library of tutorials and guides to assist you independently.
FAQs
Watch detailed video instructions to master the advanced features of IC Markets.
Access ResourceVideo Tutorials
Learn through detailed video tutorials on using IC Markets’s advanced tools.
Access ResourceBoost Your Trading Experience with Our Customer Support
Describe Your Issue: Provide detailed information about your problem, including relevant warnings or context.
Attach your account details and any supporting /images to assist the support team.
Select Your Preferred Contact Method: Opt for live chat for urgent questions or email for comprehensive inquiries.
Visit the IC Markets Support Hub for quick assistance with common problems.
Prepare Your Information: Have your account ID, transaction details, and relevant /images ready before contacting support.
Support Tips: If responding delays occur, follow up through the same or an alternate support channel to receive prompt help.